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Privacy Policy

(Effective 3/14/2025)

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Arawan Thai Massage & Spa, Inc. ("we," "us," or "our") is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, book an appointment, or use our services.

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1. Information We Collect

 

We collect only the necessary information to provide our services effectively:

  • Booking Information: When you schedule an appointment, we collect your name, phone number, and optionally, your email address. Bookings are managed through our third-party booking system, SimplyBook.me (SimplyBook.me Privacy Policy).

  • Service Records: Our service logs include your first name, last name initial (optional), service type, duration, therapist name, and the amount charged. We do not store sensitive personal information such as credit card details.

  • Intake Forms: On your first visit, we may request additional details such as full name, phone number, email, communication preferences, and service preferences. Completing all fields is optional. These paper records are securely stored.

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2. How We Use Your Information

 

We use the collected information solely for:

  • Managing and confirming appointments

  • Providing our massage services

  • Communicating important service-related information

  • Internal record-keeping and business operations

We do not share, sell, or rent your personal information to third parties for marketing purposes.​

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3. Data Security

 

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Our digital booking system, SimplyBook.me, employs its own security measures to protect customer data. Physical intake forms are stored securely in a private location.

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​4. Third-Party Services

 

Our website may contain links to third-party platforms such as our booking provider (SimplyBook.me). We are not responsible for their privacy practices, so we encourage you to review their policies separately.​

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5. Your Privacy Choices

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  • You may request to update or delete your contact information at any time by reaching out to us.

  • If you prefer not to receive service-related communications, you can opt out by contacting us.​

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6. Updates to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.​

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7. Contact Us

 

If you have any questions about this Privacy Policy or your personal information, please contact us at:

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Arawan Thai Massage & Spa, Inc.
14107 Winchester Blvd, Suite J. Los Gatos CA 95032
arawan.thai.massage@gmail.com
(408) 818-8087​​​

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